domino99 Casino & Sportsbook Data Care

This page describes what we collect when you use domino99 and how we keep that data protected. When you open an account, deposit funds, place a bet, or withdraw winnings, you share information with us. We take that responsibility seriously. Our commitment is to handle your data transparently, store it securely, and use it only for the purposes you would expect.

We do not sell your personal information to marketers or data brokers. We do not share your gaming history with unrelated third parties. We share data only with payment processors (to settle deposits and withdrawals), with regulators (if legally required), and with fraud-detection services (to protect your account). This policy explains exactly what we do, what choices you have, and how to contact us if you have concerns.

Read this carefully. If you have questions, our support team responds in English during standard business hours.

What data we collect on domino99

When you sign up for domino99, we collect your name, email address, phone number, and date of birth. This allows us to identify you, send you important account notifications, and comply with age-verification laws. We also collect your address (used for Know Your Customer verification and regulatory compliance).

When you deposit or withdraw, we collect transaction details—the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), the date, and the settlement status. We keep these records to provide you with a complete transaction history and to prevent fraud.

When you play on domino99—whether on live blackjack, a sportsbook market covering Liga 1, or a slot game—we record your bets, outcomes, and account balance changes. This data allows us to calculate your winnings, handle withdrawals accurately, and investigate disputes if they arise. We also log the IP address, device type, and browser you use to access our platform. This helps us detect unauthorized account access and comply with security standards.

Payment and identity information on domino99

For account verification, we ask for a copy of your national ID, passport, or driver's license. We also request proof of address (a utility bill, bank statement, or government letter). These documents are stored encrypted and accessed only by our compliance team. We do not retain your documents longer than necessary to verify your identity.

We do not store your e-wallet PIN, bank password, or credit-card number. When you deposit via mobile banking, local payment, online payment, or e-wallet, you authenticate on the wallet provider's secure gateway—we never touch those credentials. The same applies to bank transfers: your bank details are sent directly to your financial institution, not stored on our servers.

How we use and protect your data on domino99

Using your data

We use your email and phone to send you account notifications—password resets, deposit confirmations, withdrawal status updates, and important policy changes. We also use your data to detect fraudulent activity, prevent collusion between accounts, and verify compliance with our terms. If you dispute a bet or a payout, we review your account data, game logs, and transaction history to investigate.

We analyze aggregate (non-personal) data to understand platform trends—which games are popular, which payment methods are most used, which regions show high activity. This helps us improve domino99. We do not use individual gaming data for marketing purposes without your explicit consent.

Sharing your data

We share your name and payment details with your payment processor (your bank or e-wallet provider) so they can settle your deposits and withdrawals. These processors are bound by their own privacy policies and data-protection laws. We do not control how they use your data beyond the transaction itself.

If we are legally required to disclose data—for example, if a court orders us to provide evidence in a dispute or if a regulator investigates suspected money laundering—we will comply. We will inform you of such disclosures when permitted by law.

Security and encryption on domino99

Our servers use industry-standard encryption (TLS) to protect data in transit. All sensitive data stored on our servers is encrypted at rest. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access. Our infrastructure is regularly tested by independent security firms.

That said, no security is absolute. If we discover a breach, we will notify affected users by email within a reasonable timeframe and explain what happened and what steps we have taken to secure your account.

Cookies and tracking on domino99

We use cookies to keep you logged in, to remember your preferences (language, display settings), and to prevent fraud. Session cookies are deleted when you close your browser. Persistent cookies remain for up to one year and help us recognize you on repeat visits. You can disable cookies in your browser settings, but some features of domino99 may not function properly without them.

We do not use third-party tracking cookies to follow your activity outside domino99. We do not sell data to advertisers or ad networks.

Server location

Our servers may be located outside your jurisdiction. Data stored abroad remains subject to this privacy policy and applicable Indonesian law.

Data access

You can request a copy of all personal data we hold about you by contacting support. We will provide it in a portable, readable format within 30 days.

Children

Our services are not for children. If we discover a user under the applicable age of majority, we will close the account and return any balance.

Policy updates

We may update this policy. Material changes will be notified by email. Your continued use constitutes acceptance.

Your rights regarding your data

You have the right to access, correct, and request deletion of your personal data, subject to legal obligations. You can update your email, phone, and address directly in your account settings. To request deletion of non-essential data or to dispute a data-retention decision, contact our support team.

You have the right to know what data we hold and why. You have the right to lodge a complaint with a data-protection authority if you believe we have mishandled your information.

Contact us about privacy

If you have questions about this privacy policy, concerns about how we handle your data, or requests to access or delete your information, contact our support team. We respond in English during standard business hours. Our team can assist with data-subject access requests, account recovery, and privacy inquiries.

Our services are available only where local law permits. You are responsible for verifying that your use of domino99 complies with your jurisdiction's data-protection and privacy laws. If you have concerns about legal compliance, we encourage you to consult local authorities or a legal professional.